Mobile Access in Three Steps
Three steps cover almost every phone. Open the address of the site you are on now, because the address bar is where we point you. Next, check that your browser is current, since an older build of Chrome or Safari can hide the wallet chips. Then sign in with the mobile number on your account, take the OTP we send, and add
the passkey if you want quick returns. If a native app build is ever offered for your region, we will say so inside your account area and through our Bangladesh support channel. We never send file links in an SMS.
- Open the current address — Type the domain into the browser rather than following a link from a message. That way you know you are on the page you meant, and the wallet chips appear in the header.
- Check your browser version — Chrome, Safari and the default Android browser all load the lobby. If buttons look cramped or the wallet chips are missing, update the browser and reload before trying again.
- Sign in with number and OTP — Your mobile number is the login. We send a six-digit code to that number; enter it, then add the passkey so the next visit is one tap.
- Save your wallet once — Store your bKash, Nagad or Rocket number in the wallet area so cash-in becomes a single confirmation next time, and read the balance before you bet.